Privacy Policy

Last Updated: September 8, 2026

The Phoenix Jewels respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

1. Information We Collect

When you use our website, place an order, contact us, or submit a form, we may collect information such as your:

Name
Email address
Phone number
Billing address
Shipping address
Order details

We may also automatically collect information such as your IP address, browser type, device information, pages visited, and cookies.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Arrange delivery and provide tracking information
Process payments
Respond to your questions and requests
Improve our website and services
Send promotional communications when you have subscribed
Prevent fraud and unauthorized activity
Comply with applicable laws

3. Payments

Payments may be processed through secure third-party payment providers. We do not store your complete payment card information on our website.

4. Shipping from India to the USA

The Phoenix Jewels is based in India and ships fashion jewelry from India to customers in the United States (USA).

To fulfill and deliver your order, we may share necessary information with payment providers, shipping companies, courier services, logistics providers, and customs authorities.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better shopping experience.

You can manage cookies through your browser settings.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, including payment processors, shipping companies, website/hosting providers, analytics services, and email service providers.

We may also disclose information when required by law or when necessary to protect our rights, customers, website, or business.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have rights to access, correct, delete, or restrict the use of your personal information.

You may also opt out of promotional emails at any time by using the unsubscribe option in the email.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage method can be guaranteed to be completely secure.